Delivering Construction Oversight for Public Trust Across Two Key Locations.

The initial scope soon grew to include arranging tenant works, staff relocation, and dilapidations negotiations. Partway through the project, we were asked to complete fit-out works for the client at five new locations and to find expert consultants to assist with the strategic review of their portfolio.

Services for Public Trust included:

• Building Surveying

• Quantity Surveying

• Design

Our approach

In addition to our team of qualified Building Surveyors, we engaged our QS and Design teams to advise on the cost and layout of workspace environments. We subcontracted a structural engineer to ensure that a proposed building could support the weight of the client’s Lundia storage system, and we introduced the client to a consultant who could assist with their long-term strategic planning. As part of our work, we salvaged and reused materials from a previous office to ensure the office move was as sustainable as possible. We liaised with the client’s branding and marketing department regarding the Public Trust’s new brand, signage, and accessibility, and had extensive communication with the local council to ensure they were up to date with the changes taking place within the building portfolio. The team had regular meetings and phone conferences to keep communications open, and we put together a standard specification document to assist with future projects.

Due to the nature and timeframes of the projects, our innovation has been in keeping our approach as simple and clear as possible for the client. The pace at which the scope has changed on a number of projects has challenged the team, and the appropriate response would not be possible without our ongoing, open communication with the client.

The outcome

The ongoing projects have, to date, been delivered on time and to budget, and we have measured client satisfaction by the commission of eight additional projects since our work with the Public Trust began. Our client has been delighted with our ability to accommodate a fluid scope of work and additional requirements.