Case Studies

Our team brings experience across a wide range of industries.

This cross-sector knowledge gives us a broader view of how property decisions impact business performance. We apply this insight to deliver practical, commercially aware solutions tailored to each client’s needs. Whether we’re supporting a fit-out, managing a portfolio, or navigating compliance, our approach is grounded in clear communication, efficient delivery, and a focus on long-term value.

Exterior view of a TSB bank ATM at night with illuminated signage and a security camera overhead, brick sidewalk in foreground.
Modern office lounge with seating, potted plants, large windows, and digital screens.
Modern office space with a reception area, multiple workstations, and wooden slat partitions. The room features a circular ceiling light and a window showing outside street scene.

Multi-disciplinary fit out

We were able to provide the following:

  • Quantity Surveying

  • Project Management

  • Structural Engineering

  • Independent Certifier / Contract Administration

Creating a modern, people-first workplace for a community-owned bank. We partnered with TSB to deliver a workspace that supports hybrid working and promotes staff wellbeing. As a community-owned bank, TSB sought a practical, value-driven solution that would serve its people and its purpose.


Collaboration was at the heart of this project. We worked closely with our Build Partner to maintain transparency, clear communication, and momentum throughout the fit-out. Our shared focus on efficiency and teamwork meant challenges were resolved quickly, keeping the project on time and within budget. The result is a flexible, high-performing workspace featuring adaptable workstations and high-tech meeting rooms designed for seamless hybrid collaboration. The new environment reflects TSB’s commitment to its people and community values, providing a space that is fit for purpose, supporting connection, productivity, and wellbeing.

A commercial building with solar panels on the roof, surrounded by parking spaces and palm trees under a blue sky.
Interior of a bright children's library section with bookshelves filled with children's books, a pink dollhouse, colorful furniture, and bean bag seats.

Community centre fit-out

The Mahurangi East Community Centre has reopened following an extensive renovation, bringing new life to a critical community asset in Snells Beach. As Rodney’s only council-owned indoor sports venue, the centre plays a vital role in supporting local groups, schools, clubs, and residents of all ages.

We were pleased to support Auckland Council on this project by helping provide structure and coordination from the early stages. For example, our team prepared a detailed schedule of prices, which helped simplify the variation process and allowed for timely, accurate assessments with minimal disruption or dispute. Throughout the project, we worked closely with Council staff, the hall operator, and library staff ensuring expectations were aligned and disruptions to the community were minimised. This extensive repair and refurbishment project addressed building deficiencies associated with weathertightness, seismic, structural,  fire compliance and safety.

We were able to provide the following:

  • Lead Design & Coordination

  • Architecture

  • Structural Engineering

  • Building Surveying

  • Project Management

  • Quantity Surveying

  • Engineer to The Contract (ETC)

  • Coordination of specialist sub-consultants (Fire and Building Services)

Viaduct & Westfield Acquisition

Hampton Jones was approached by GIC, Singapore’s Government Sovereign Wealth Fund to perform Technical Due Diligence for the acquisition of stake holdings in two prominent commercial property portfolios totalling approximately 176,000m2 GFA (Gross Floor Area).

The assets comprised those held by Viaduct Harbour Holdings Ltd (a joint venture between Newcrest and Goodman Property Trust) and included five commercial office buildings located in Auckland’s Viaduct basin. The second portfolio consisted of the NZ retail centres held by the Scentre Group including Westfield Newmarket and St Lukes. We believe the combined value of these commercial property portfolios by GIC represent the largest real estate transaction in New Zealand in 2014.

One of the critical aspects for GIC was a high level of efficiency and capability regarding compliance in terms of sustainable development. A strong part of our brief was to review the performance of the four buildings at the Viaduct and assess them for energy efficiency, sustainability and a potential NABERSNZ rating. Hampton Jones successfully sourced detailed energy assessments for the Viaduct based assets - these were critical to GIC’s commercial decision to acquire the properties. Our reporting was also particularly significant, as some of the properties required substantial redesign of the existing engineering services in order to achieve energy use levels that were acceptable to GIC.

The reports also included the potential for improving energy efficiency of the portfolio. We recognise that the building efficiency is likely to impact on the future value, driven by the rental markets increasing awareness to energy efficiency and corporate sustainability guidelines. This provided additional value to GIC and made them aware of local market factors affecting the portfolio.

The original scope was widened from providing an expert opinion on the mechanical and electrical infrastructure of the two sites to include a full building, compliance and sustainability review, cost assessment and 10 year CAPEX forecast. Critical to GIC’s decision to acquire the properties was the production of detailed energy assessments for the Viaduct based assets and additional information provided by our team on the impact of energy efficiency on the future value of the portfolio. The client initially required an expert opinion from our Engineers on the building’s Mechanical and Electrical infrastructure. After realising that Hampton Jones had the skills to carry out a complete review of the entire building fabric, structure, and services, GIC increased the scope to include a comprehensive building, structure, services, compliance, and sustainability review, in addition to a rebuild cost assessment. A total of twelve TDD reports were delivered within 10 weeks.

The short turnaround was a reflection of the outstanding expert coordination of our Building Surveying team. Project meetings were inclusive, ensuring external consultants were fully aware of the end goal and the client’s true requirements. Hampton Jones held regular meetings with stakeholders, including Newcrest and Scentre, to ensure all parties remained up to date on progress and that potential concerns could be addressed at the earliest opportunity. We believe this was the first time a substantial property transaction has taken place in New Zealand in which such a significant proportion of the decision centred on energy efficiency, indoor environmental quality, and thermal comfort. In addition to quantitative information (energy efficiency and CAPEX figures), extremely valuable qualitative insights were gained from face-to-face interviews with the Facilities Managers. This provided insight into the building's performance, service reliability, and occupant comfort levels year-round. The resulting report provided an in-depth analysis of the portfolio rather than just a ‘snapshot in time’.

The series of reports, incorporating key metrics for the CAPEX and the long-term sustainability forecast of the portfolio, allowed GIC to plan future fiscal forecasts and to make an informed decision on the acquisition of the properties. GIC were extremely pleased with the management and delivery of the TDD reports. The in-depth analysis and extent of the reports helped immensely with the negotiation of the deal and proved the value of a Chartered Surveyor.

Our ability to anticipate the Singapore Government’s requirements was critical to the project's success. The thoroughness and level of accuracy of the reports meant that negotiations to GIC and the vendors ran to programme with no surprises, and that transactions could settle promptly. This also provided cost efficiency by enabling GIC to avoid proceeding with the deal at an early stage. GIC approached Hampton Jones, recognising the professionalism, services, and multidisciplinary approach the practice could provide. Led by our Building Surveying team, the project team delivered all aspects of the TDD, including Building Surveying, Building Services Engineering, Quantity Surveying, Architecture and Accessibility.

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